certified organic

Privacy Policy

NNS Organics Limited (“NNS Organics”) cares about the privacy of each user of its website, including those who trust us enough to place orders. In order to protect the privacy of its users, NNS Organics has adopted the following policy:

Personal Information

NNS Organics may collect personal information when you (1) order or purchase products from us; (2) register with us on our website to shop or participate in our online community; (3) sign up for newsletters, emails or other communications from NNS Organics; or (4) request information from us or otherwise contact us. The personal information we collect may include your name, email address, mailing address, telephone number, mobile telephone number, payment card information, browsing and buying patterns.

We use information from and about you: (1) to process and administer payments or returns, provide services and communicate with you about your purchases; (2) to improve your shopping experience and help us target specific products and services to you; (3) to respond to your inquiries; (4) to communicate with you about our products and services; and (5) to help us develop and improve our website and tailor our website to your interests.

We will retain your personal information for the period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

You can alter or update your Personal Information on the website by changing your account information at any time, or by emailing or writing to us at the address contained in the “contact us” section.

Sharing Information with Third Parties

NNS Organics does not share, sell or trade your personal information gathered online with third parties, except with your consent or as described in this Privacy Notice.

We may share your information with our service providers that provide internal business, professional or technical-support functions for NNS Organics (“Service Providers”). Your personal information may be maintained and processed by these Services Providers in Canada or the United States. Our Service Providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes. For additional information on our Service Providers, contact our Privacy Officer as set out below.

NNS Organics and our Service Providers may share your personal information if such action is required to comply with any valid legal process or any valid administrative or investigative request from a law-enforcement agency. We may also disclose personal information where necessary for the establishment, exercise or defense of legal claims or as otherwise permitted by applicable law.

Use of Cookies

A cookie is a small data file that sites often store on your hard drive when you visit the website. NNS Organics may place cookies on your computer to collect information about your visit to the website and to improve website functionality; for example, to determine which areas and features of our website are most popular, learn if search engine referral is working effectively, preserve the contents of your shopping bag between your visits and obtain product browsing and purchasing history. We do not and will not use cookies to collect private information from any user.

Links to Other Sites

This website may contain links to third-party websites, which are provided solely for the convenience of our website visitors. We are not responsible for the content or privacy practices of such sites.

Shopping Security

To ensure secure transactions, our site uses the protocol established by authorize.net which encrypts any information you send us electronically. With this system, you can enter your credit card number, delivery and billing information safely through the secure server. The encryption process protects the information by scrambling it before it is sent to us from your computer.

Contact Us

You may contact us regarding our privacy policy, your personal information or to request removal from any of our communication lists at:

Customer Care
NNS Organics Limited
2769 Lawrencetown Road, Lawrencetown, Nova Scotia, Canada B2Z1L3

customercare@novascotiaorganics.com or customercare@novascotiaorganics.ca
Privacy Officer: jeremy.hunter@novascotiaorganics.com

Please be sure to include in any email or postal mail your full name, email address, postal address and any message. Please note that such requests may take up to ten (10) days from receipt to become effective.